Why Most Web Designers Leave You Hanging
Let’s be honest: web design horror stories are everywhere. You paid someone to build a site, and then:
- They disappeared for weeks
- They never really asked what you needed
- You didn’t understand anything they sent you
- The site barely works on mobile
- And when it’s finally done—it still doesn’t bring in leads
You’re not wrong to feel frustrated. I’ve worked with tons of business owners in Vancouver WA (and beyond) who started with another designer and came to me to clean things up.
Here’s the truth: building a website should feel like a collaboration—not a mystery.
Not sure where to even start? Let me take a quick look. I offer a fast, free 5-minute website audit to spot the biggest problems holding you back—and how we can fix them without wasting time.
What It’s Like to Work With Me
I build custom websites—but what I really do is guide small business owners through a process that feels clear, calm, and surprisingly easy.
We talk about your goals, your customers, and your style. Then I give you:
- Straightforward options (no tech jargon)
- Realistic timelines I actually stick to
- A preview-driven process where you see your site come to life
- Fast responses when you’ve got questions
- Feedback that’s helpful, not robotic
And I don’t mean “email me and wait 4 days.” I’m the guy who actually replies, sends voice notes when needed, and helps you figure out what makes sense—even if you’re not sure yet.
Tip: If you’re not sure what your website should say, start with what your customers are always asking. I help you shape those answers into clean, clear messaging.
No Guessing, No Tech Jargon—Just Clear Direction
Ever felt like your designer was speaking another language?
I don’t do that.
Look—I’ve been designing websites for a long time. I know how the tech works. But I’ve also been on the receiving end of unclear communication, and it sucks. You shouldn’t feel lost halfway through a project you’re paying for.
So instead, I translate all that web speak into plain English. You’ll know:
- What I’m doing
- Why it matters
- When you’ll see it
- And what you need to do (if anything)
We’re a team. And I’ll never assume you “just get it.” You don’t have to. That’s my job.
A Website That Doesn’t Just Sit There
A good website doesn’t have to be flashy. But it does need to:
- Make your business look trustworthy
- Work beautifully on mobile
- Load fast (like…really fast)
- Help customers take action—whether that’s booking a call, making a purchase, or just reaching out
Example: One of my clients, a Vancouver-based roofing company, had a generic site that got zero calls. I rebuilt it with clear messaging and local targeting—and now they get 2–4 quote requests a week, all from their website.
This isn’t about throwing keywords at a wall. It’s about building something that feels like you, helps your customers, and works behind the scenes to grow your business.
Let’s Actually Talk (Before, During, and After)
This might be the most important part: I communicate.
Sounds basic, right? But if you’ve hired a designer who ghosted you or dodged your emails, you know how rare it is.
With me, you get:
- Real conversations
- Screenshare check-ins (if you want them)
- Guidance when you need to make a decision
- And support even after the site is live
Whether we’re reworking an old DIY project or starting fresh, you won’t feel like you’re stuck figuring it out alone. I’ve got you. Contact me today
